privacy Policy

The website is produced and published by X8 AG, Industriestrasse 67, 3178 Bösingen, Switzerland (“X8”, “we”, “us”) registered in the Commercial Register of the Canto of Fribourg under No. CHE-443.293.723. We are therefore responsible for the collection, processing and use of your personal data in accordance with the law. We take data protection very seriously and are committed to the protection of your personal data.

By accessing and using our website you explicitly acknowledge and confirm that you have read, understood and accepted this data privacy statement and, to the extent your consent is necessary under applicable law, you provide consent to the collection, use and potential disclosure of your personal data concerning your person (“personal data”) or any third-party recipient in accordance with the terms of this privacy statement.

You shall not access or use this website should you not be able to read and / or understand this privacy statement.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

The “responsible person” as per the GDPR and other national data protection laws and provisions, which are key for the purpose and means of processing personal data, is:

X8 AG, Industriestrasse 67, 3178 Bösingen, Switzerland

When you contact us by e-mail, the personal data you provide is saved by us so that we can answer your questions. We shall delete the data received in this situation once it is no longer required to store the data, or restrict the processing if legal storage obligations exist.

If we commission service providers with individual functions of our offer, or want to use your data for advertising purposes, we will notify you below in detail about the respective processes. We also state the specified criteria for the duration of storage there.

Legal basis for the processing of data

We fundamentally only process your personal data if this is necessary to provide a functioning website and for our content and services. The processing of your personal data is only done regularly once your consent has been obtained. There is an exception to this in cases where obtaining your consent in advance is not possible due to practical reasons, and the processing of the data is permitted by legal provisions.

If we obtain your consent for the processing of your personal data, Art. 6, paragraph 1a GDPR serves as the legal basis for the processing. If the processing is necessary to protect a justified interest of our company, and if the afore-mentioned interest does not outweigh your interests, basic rights and freedom, then Art. 6, paragraph 1f GDPR serves as the legal basis for the processing.

Collection of personal data

If you merely use the website for informational purposes, i.e. if you do not register or transfer us information in any other way, we will only collect the personal data that is transferred by your browser to our server. If you want to view our website, our system collects the following data, which is technically necessary for us to show you our website and ensure stability and safety:

  • Your IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • The data volume transferred
  • The website where the request comes from
  • Operating system and its interface
  • Language and version of the browser software


We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey or enter information on our site.

Once you register with us, or ask us to provide you with any of our products or services, you agree that we may require the following information from you in order to process your application (including but not limited to):
If you are opening an individual account with us we will request the following information:

  • Name,
  • Address,
  • Phone number, fax and/ or email,
  • Proof of residency, and
  • A form of photographic ID (passport, national ID or driver’s license).


If you are opening a corporate account with us, we may in addition to the above listed documents require the following information in order to process your application:

  • Name of beneficial owners,
  • Certificate of Incorporation,
  • Articles of Association,
  • Shareholder information,
  • Names of authorised signatories and their position in the company.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

Deletion of data and storage duration

Your personal data is deleted or blocked as soon as the purpose for the saving no longer applies. Furthermore, the data can be saved if this is intended by an act, law or other provisions, which the responsible person is subject to. A block or deletion of the data is also done, if a storage period prescribed by the afore-mentioned standards expires, unless it is necessary to continue to save the data for the conclusion or execution of a contract.

Your rights when using our website and/or submitting data

You are entitled to the following rights with regards to your personal data:

  • Right to information about the personal data we have saved about you
  • Right to the correction or deletion of data
  • Right to the restriction of data processing
  • Right to the objection to data processing
  • Right to data transferability


You also have the right to complain to the data protection supervisory authorities about the processing of your personal data by us.

If you want to exercise any of the above rights, please email us at

Data Security

We secure our website and other systems using suitable technical and organizational measures to prevent the loss, destruction, access, modification or distribution of your data by unauthorised people. Despite regular checks, complete protection against all hazards is, however, not possible.

The website uses the industry standard SSL (Secure Sockets Layer) for encryption in some areas. This guarantees the confidentiality of your personal details on the internet.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.


A cookie is a small file of letters and numbers downloaded on to a device when the user accesses certain websites. A cookie will allow a website to recognise a user’s device.

A cookie will contain the name of the internet location (the domain) from which the cookie has come and the lifetime of the cookie (a cookie will usually expire after a certain period of time).

How we use cookies on our site and what information we collect:


Session cookies

We use session cookies to allow you to carry information across pages of our site and avoid having to re-enter information.

Persistent cookies

We use persistent cookies:

  • from time to time to help us recognise you as a unique visitor when you return to our website and to monitor your use of our website;
  • To allow us to link you to any of our Partners or Affiliates should you come to our website through a paid advert or banner on a website of an Affiliate or Partner.


Managing your cookie settings

Most internet browsers accept cookies automatically. You can, however, configure your browser settings according to your preferences and, for example, reject the acceptance of third-party cookies or all cookies. We would like to point out, however, that in these cases you may not be able to use all the functions of this website.

To find out more about Cookies and how to manage them click here.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders.


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.


Third-party links

We do not include or offer third-party products or services on our website.


This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses cookies which are saved on your computer and which allow the analysis of your use of the website. The information generated by the cookie about your use of this website is normally transferred to a server of Google in the USA and saved there. In the event of the activation of the IP anonymization on this website, your IP address is first shortened by Google within Member States of the European Union or in other EEC States.

Only in exceptions is the full IP address transferred to a server of Google in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about the website activities and to perform services associated with the use of the website and the internet for the website operator.

The IP address transferred by your browser due to Google Analytics is not compiled with other data from Google.

You can prevent the saving of cookies by making a corresponding setting in your browser software; we would like to point out, however, that in this case you may not be able to use all of the functions of this website. Furthermore, you can prevent the collection of the data generated by the cookies and related to your use of the website (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link:

We use Google Analytics to analyse the use of our website and to regularly improve it. Using the statistics we obtain, we are able to improve our website and design it to be more interesting for you as a user. In exceptions where your personal data is transferred to the USA, Google is subject to the EU-US Privacy Shield:

Information about the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use:, Overview of data privacy:, and the data privacy declaration:

This website also uses Google Analytics to analyse the cross-device flow of visitors, which is done based on a user ID. You can deactivate the cross-device analysis of your use in your customer account under “My Data”, “Personal Data”.

Google Tag Manager (GTM”) is a tag management system to manage JavaScript and HTML tags used for tracking and analytics on websites. Tags are small code elements that, among other things, are used to measure traffic and visitor behaviour: to understand the effect of online advertising and social channels; to set up remarketing and orientation towards target groups; and to test and optimize websites. GTM makes it easier for us to integrate and manage our tags. We use GTM on our website to for Google Analytics.

If you have performed deactivation, GTM takes this deactivation into account. For more information about GTM’s privacy practices can be found at and terms of use at

Online Privacy Protection Act

OPPA is a set of privacy rules to require commercial websites and online services to post a privacy policy. The rules require a person or company that operates websites collecting personally identifiable information from consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

According to OPPA we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page


Users are able to change their personal information:

  • By emailing us
  • By calling us
  • By logging in to their account

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email

  • Within 7 business days

We will notify the users via in-site notification

  • Within 7 business days


We try to with our best effort to work in line with international privacy guidelines like the CAN-SPAM Act. However, we do not guarantee any explicit or implicit rule to be reflected or relevant in our policy. We take these as guidelines, which we implement at our best effort, not binding as law, and users and clients should understand and accept ioNectar will not be held responsible or liable for any damages whatsoever, that may occur from direct or indirect breaches of these guidelines that may be a consequence of theft or leak of information as a result including but not limited to security breach or other unintentional breach scenarios or events in regards to privacy of information we collect.

Subscribing to and unsubscribing from the newsletter

If you wish to receive the newsletter offered on our website, we need your e-mail address, first and last name, and information which allows us to check that you are the owner of the specified e-mail address and you to agree to the receipt of the newsletter.
The processing of data is done exclusively on the basis of your consent as per Art. 6, paragraph 1a GDPR. You can revoke the consent you have given for the saving of data, the e-mail address and the use of the address to send the newsletter at any time. The easiest way is by using the corresponding link provided in the newsletter.

The legality of the data protection processes already carried out remains unaffected by the revocation. The data about you we have saved for the purpose of sending the newsletter is stored until you are removed from the distribution list of the newsletter, and is deleted after the newsletter is unsubscribed from.

Your personal data is stored by us on the servers of the cloud-based database management services we engage, located in Switzerland and the European Union.

Guidelines we include in our privacy policy include:

  • NOT use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.